Note: None of this should require any sleep loss, special training, or talent.

1. Show Up

Really. Extra credit for being on time.


2. Respond to Communication

Timely responses to emails, phone calls, voicemails, and IMs will mark you as exceptional.


3. Set Expectations

If the deliverable is going to be late, you let them know. If you're not going to do it at all, you let them know. The Man likes to know what you're going to do more than he likes to have it done.


4. Smile