APAC Customer Services, Inc., is a
CRM corporation based out of
Deerfield,
Illinois. Founded in
1973 by current Chairman
Ted Schwartz, as the
Allstate Promotional Advertising Corporation, doing primarily
radio advertising, until
1982, when they moved into
telemarketing, finally getting rid of the
radio part of the company in
1990. Currently, with 60
call centers in 15
states, and over 18,000
employees, they handle CRM
solutions for
clients such as
UPS,
eToys, and
MCI Worldcom.
But they primarily do telemarketing.