And...don't highlight bits of a fax with any color of
highlighter marker! I learned this the hard way, via
almost being fired because the helpful light blue marks I made on an angry fax from one of our clients turned an opague dark grey in a weeks time, blocking out everything they had once highlighted.
Imagine having to call the
angry client a week after he sent the
list of demands and having to ask him to reiterate what his most important points has been.
Not too good.