Recipe for a productive afternoon at work:

After lunch, return to your desk. If you have a door, (a) thank your lucky stars, and (b) close it. If you have blinds, (a) again give thanks for having a window, and (b) close them. Punch up the speaker phone, and dial the toll free number on your credit card (the call center never picks up). Now, turn out the lights, close your eyes, and focus intently on the Wayne Newton song playing on the phone.

Doze.

The friendly "may I help you?" of the customer service rep will be your alarm. Expect about 15 minutes of pleasant, drifting sleep.

Be sure to tell the rep that they already have.

Back to work!