The
NYC MetroCard Vending Machine (MVM) is an
imposing ATM-like device that dispenses
MetroCards and paper single-journey
tickets. The MVM has a freestanding
stainless steel enclosure with
graphics on the front to assist passengers with the purchasing
cycle. The
machine is computer-controlled, and it retains
financial data in the
event of a
communications failure.
The MVM has the capacity of communicating with the passenger in eight different languages. The main medium for passenger interaction is the touch-screen display. An LED strip annunciator provides additional information as required, such as out-of-service, etc. The computer can be configured to display advertising when it is not being used or during waiting periods, such as validation of a credit card payment. This provides an additional revenue stream.
The MVM has a built-in credit and debit card authorization system. It is on-line through armored communication links. The machine also accepts bills, coins and used MetroCards with residual value.
MVM Specifications
Cabinet 14-gauge stainless steel
485 pounds
Payment Methods US Notes: $1, $5, $10, $20 (New and old)
US Coins: 5¢, 10¢, 25¢, $1
MetroCard with remaining value
Credit and debit cards
Vaults Armored bill vault
Armored coin vault
Main Display 17-inch SVGA colour monitor with waveflow
touchscreen overlay
Security Interlocking vaults
Intrusion alarm
Magnetic and optical switches
Monitored encrypted communication link
Impact alarm
Reliability 15,000 mean cycles before failure
0.5 hour mean time to repair
Internal UPS Yes
Environmental -10°F to +120°F, operating
0 to 97% humidity, non-condensing