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If you work in customer service, you will eventually deal with stupid people (idea)
See all of If you work in customer service, you will eventually deal with stupid people
, there are 9 more in this node.
(
idea
)
by
Kenzilla
Fri Jul 21 2000 at 4:33:54
More types of
people
you run into in
customer service
:
People who think 48 hours is the same as 1 day.
People who can't
understand
that, sometimes, "
most orders
" doesn't include theirs.
People who think their order is somehow more
important
than the 6 other people you have on hold on the
phones
.
People who assume that since they spent
$1
with the
company
, they have the right to speak with the
CEO
.
People who think
customer service rep
s have any kind of
authority
in the
corporation
.
People who don't seem to
understand
that they can't
cancel
an order once they have it in their
hands
.
People who say,"
I know it's not your fault
, but.." and proceed to yell at you for the next 30 minutes about
store policy
.
People
who call in 5
minutes
before closing and proceed to keep you on for the next
30 minutes
because they don't
understand
that you can't make
information
magically appear
on your
database
.
More to come later....
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