Now also a victim of a hostile takeover orchestrated by Heather Reisman, owner of competing chain Indigo, and her husband, Gerry Schwartz, who tried unsuccessfully to take over the woesomely unprofitable Canadian Airlines and merge it with the somewhat-less-unprofitable Air Canada, a merger that occurred anyway. Chapters achieved monumental notoriety in the book industry by not paying their bills in anything remotely resembling a timely fashion -- or at all, when possible.